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The Art of The Interview

1. Research the background. Try to find an information about the source – from friends, secretaries or co-workers.

Plan an interesting question to start the interview. This question should interest the source. Prepare other questions. Think over what kind of information are you hoping to get from this source. Plan questions, that you want to ask.

Check your tape recorder, pens. Dress appropriately. And arrive on time, of course.

So, you meet the source. Firstly you need to follow some etiquette. You need to start interview with introductions – who you are and why you are there. Be friendly. Than you can start with the interesting or basic question. Don’t forget to use follow-up questions.

Make pause for a few seconds between questions to let the source elaborate.

In the end of interview ask summary questions. When you have finished the interview, thank your source.

2. There are 2 types of interview questions: closed-ended and open-ended. You need both. Closed-ended are good for getting basic information. For example, these are closed-ended questions: How long have you worked there? Who was at the meeting?

Open-ended questions are designed to elicit quotes, elaboration or long responses. Usually they start with what, why and how.

3. Recorders can break, and machine can fail you. Also tape recorders can’t pick up any observations – a smile… So you should take pens or pencils.

Maybe, the source don’t want to answer your question.

You can write down some names not correctly. So ask the source to spell them.

4. You should be a good listener. Concentrate on what the source is saying now, not on what you will ask next. Your next question will be better if you hear the answer to your last one.

Base you next question on the last sentence.

If you don’t understand what the source is talking about, ask him to repeat or to define the meaning. «How?», «Why?» «Please, explain» and «I don’t understand» are good follow-up reporting questions, based on good listening.

Listen with your eyes. Is the source showing sights of nervousness or laughing at some point of interview?

Be polite. Try not to interrupt the source.

If you right down the interview, make eye contact.

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